Privacy Policy

Last updated: July 2026 · Operated by Livepro Wellness Pvt Ltd

Livepro Wellness Pvt Ltd ("we", "us", "CoachKT") operates coachkt.in and provides online fitness and lifestyle coaching services. This Privacy Policy explains how we collect, use, store, and protect your personal information, in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

1. Information We Collect

When you apply for coaching or interact with our website, we may collect:

• Identity information: name, age, gender, city and country of residence, occupation
• Contact information: email address and WhatsApp/phone number
• Health and fitness information: current and target weight, height, medical conditions, injuries, training history, dietary habits — provided voluntarily by you to enable coaching services
• Payment information: processed securely via Razorpay or Stripe; we never store your card or bank details on our servers
• Communication records: messages exchanged via WhatsApp, email, or video calls during coaching

2. How We Use Your Information

• To assess your coaching application and conduct consultation calls
• To design and deliver personalised training and nutrition programs
• To communicate with you regarding your program, progress, and payments
• To improve our services and website experience
• To comply with legal and tax obligations under Indian law

3. Health Data — Special Care

Health and fitness information you share is treated as sensitive personal data. It is used solely for designing and delivering your coaching program. It is never sold, shared with advertisers, or used for any purpose beyond your coaching relationship with CoachKT.

4. Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared only with:

• Payment processors (Razorpay, Stripe) to complete transactions
• Form and hosting providers (Formspree, Hostinger) that power our website infrastructure
• Legal authorities if required by applicable law

5. Data Retention

We retain your information for the duration of your coaching engagement and up to 3 years thereafter for legal, tax, and service-quality purposes, unless you request earlier deletion.

6. Your Rights

Under the DPDP Act 2023, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for processing at any time
• Nominate another individual to exercise these rights on your behalf

To exercise any of these rights, email us at coach@coachkt.in. We respond within 30 days.

7. Transformation Photos & Testimonials

Client photos and testimonials displayed on coachkt.in are published only with explicit written consent from each client. You may withdraw this consent at any time by contacting us, and your content will be removed within 7 working days.

8. Cookies & Analytics

Our website may use basic analytics to understand visitor behaviour. We do not use invasive tracking, sell browsing data, or serve third-party advertising.

9. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure payment gateways, and restricted access to personal data. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. Coaching for individuals under 18 requires parental consent and direct parental involvement.

11. Changes to This Policy

We may update this policy periodically. Material changes will be reflected on this page with an updated date. Continued use of our services after changes constitutes acceptance.